ERP Implementation & Support - Manager / Sr Manager

• Establish mechanisms to monitor progress, risks, issues, and dependencies.
• Drive change management and communication to ensure adoption across functions.
• Engage with users to gather requirements, align expectations.
• Act as the primary point of contact between internal stakeholders and external implementation partners.
• Drive end-user training programs in collaboration with business and partner teams.
• Strong understanding on planning, go-live execution, and post-go-live stabilization.
• Oversee solution design, configuration, testing, data migration, and deployment activities including support.
• Ensure proper integration of F&O with POS, banking, HR, supply chain, and other third-party systems.
• Manage master data governance, reporting requirements, and compliance (e.g., GST, audit trail).

Key Skills & Competencies

• Deep understanding of Finance, Supply Chain, Procurement, Inventory, and F&B processes.
• Knowledge of system integration, data migration, reporting, and compliance (GST, SOX, IFRS).
• Dev ops experience will be an advantage.
• Project Management Capability.