Account Coordinator

Company Description BETA is an IT solutions provider focused on helping businesses grow through innovative technology. The company delivers software development, cloud solutions, and cybersecurity services that are reliable, efficient, and tailored to each clients needs. An expert team drives digital transformation for organizations of all sizes, emphasizing scalability and long-term value. BETA fosters a collaborative environment where professionals can contribute to building smarter, future-ready systems. The company actively seeks partnerships and talent to support its mission of creating the future through technology.

Role Description The Account Coordinator at BETA is a full-time, on-site role based in Tiruvallur. This role is responsible for supporting day-to-day client account activities, including managing client communications, tracking deliverables, and ensuring timely resolution of service requests. The Account Coordinator will assist in preparing reports, analyzing account performance, and coordinating with internal technical and operations teams to address client needs. The role includes maintaining accurate documentation, handling basic customer service inquiries, and helping to identify opportunities to improve client satisfaction. The position requires consistent on-site collaboration with colleagues and clients to maintain strong, trust-based relationships.

Qualifications

• Candidates should possess strong Communication and Interpersonal Skills to manage client interactions effectively.
• Candidates should possess solid Account Management and Customer Service skills to support and nurture client relationships.
• Candidates should possess good Analytical Skills to interpret data, monitor account performance, and support decision-making.
• Relevant experience in account coordination, client services, or a similar role in IT or professional services is beneficial.
• Bachelors degree in Business, Management, IT, or a related field is preferred.
• Ability to work on-site in Tiruvallur, manage multiple tasks, and maintain attention to detail in a fast-paced environment.
• Proficiency with common office productivity tools (e.g., spreadsheets, presentations, CRM or account management software) is an advantage.