Key Account Manager (FROM ECOMMERCE INDUSTRY ONLY)

Job Overview

We are looking for a results-driven Key Account Manager with strong experience in the e-commerce industry to manage and grow relationships with key clients/brands. The candidate will be responsible for driving revenue, optimizing account performance, and ensuring client satisfaction across online marketplaces.

Key Responsibilities

• Manage and nurture relationships with key accounts across e-commerce platforms (Amazon, Flipkart, Myntra, etc.)
• Drive revenue growth and achieve sales targets for assigned accounts
• Develop and execute account strategies to maximize visibility, sales, and profitability
• Coordinate with internal teams (marketing, cataloging, operations, logistics) for seamless execution
• Monitor account performance metrics such as sales, conversion rate, ROI, and customer engagement
• Plan and execute promotional campaigns, deals, and pricing strategies
• Analyze data and provide insights to improve performance and identify growth opportunities
• Handle client escalations and ensure timely resolution
• Stay updated with marketplace trends, policies, and competitor activities

• Mandatory experience in E-commerce / Marketplace management
• Strong knowledge of platforms like Amazon Seller Central, Flipkart Seller Hub, etc.
• Excellent client management and communication skills
• Data-driven mindset with strong analytical skills
• Ability to manage multiple accounts and meet deadlines
• Proficiency in Excel and reporting tools
• Strong negotiation and problem-solving abilities

• Experience in managing high-value or enterprise accounts
• Exposure to performance marketing or digital campaigns
• Understanding of cataloging, listings, and inventory management

Skills: campaigns,sales,amazon,platforms,e-commerce,cataloging,management