Telecaller / Customer Care Executive In Shillong - Apply Now

• Telecaller / Customer Care Executive in Shillong - Apply Now
• Company: BFSI
• Job Location: Shillong, Meghalaya, India
• Employment Type: Full-time
• Experience Required: 0 years (freshers eligible)

Are you a great communicator with a passion for customer service We are actively hiring Telecallers / Customer Care Executives for our Shillong office. This is a work-from-office role, and freshers are welcome to apply!

• Job OverviewJob Title: Telecaller / Customer Care Executive
• Location: Shillong Meghalaya (Work from Office)
• Job Type: Full-time
• Experience: Recent Graduate Freshers & experienced candidates can apply from Shillong
• Languages Required: Any
• Joining: Immediate joiners preferred
• Key Responsibilities
• Handle Customer Queries: Answer incoming calls and provide accurate information about products and services.
• Maintain Call Records: Document important details from each conversation.
• Assist the Sales Team: Transfer leads to the sales team for closure.
• Outbound Calls: Reach out to potential or existing customers using predefined scripts.
• Product Promotion: Inform customers about offers, services, and new updates.
• Ensure Compliance: Follow company policies and quality guidelines.
• Customer Retention: Call existing or inactive customers of Shillong to encourage purchases.
• Data Management: Update and maintain customer contact details.
• Requirements
• Proven experience in telesales or customer service in Shillong or Meghalaya (preferred but not mandatory)
• Strong verbal communication skills
• Ability to adapt to different communication styles
• Willingness to work in a fast-paced environment
• Why Join Us
• Fixed salary + incentives
• Career growth opportunities
• Professional work environment
• Training & support provided
• How to Apply
• Hit the button of "Apply Now" to start your career as a Telecaller / Customer Care Executive in Shillong Meghalaya! .