Account Manager

Skills:

website projects, Change Management, Team Coordination, Budgeting, Scheduling, Account Management, Client Relationship Management, Account Planning,

Job Title: Account Manager - Website Projects

Location: CBD Belapur, Navi Mumbai (Work From Office)

Type: Full-time

About The Role

• We are looking for an Account Manager who brings strategic thinking, creative problem-
• solving, flawless execution, and a passion for excellence. This role requires a unique blend
• of account management, client relationship ownership, understanding of AI (tools and its
• usage), and website project expertise.
• You will manage website projects end-to-end, ensuring world-class delivery, impactful
• outcomes, and delighted clients.

Key Responsibilities

Client & Account Ownership

• Own and manage end-to-end client communication and relationship building.
• Understand the clients business, brand, audience, and goals.
• Think beyond deliverables - focus on overall project objectives, long-term impact and value add.
• Anticipate client needs and proactively offer solutions, upsell, and cross-sell opportunities.
• Create and present polished presentations.

• Handle multiple mid-to-high-intensity website/digital projects simultaneously.
• Scope projects accurately with clear plans, timelines, and effort estimates.
• Coordinate seamlessly with internal teams: design, content, UX, tech, QA, etc.
• Ensure on-time, high-quality delivery every time.
• Maintain all project documentation, trackers, reports, etc.
• Conduct rigorous quality checks before sending anything to clients
• (copy alignment, design accuracy, functionality, SEO readiness, etc.)

• Understand and create clear briefs for creative, design, and tech teams.
• Have working-level understanding of:
• Website CMS editing
• SEO fundamentals
• UX/UI principles
• Global digital & communication trends
• Be proficient with AI tools for:
• Copy and content generation (when required)
• Design support (when required)
• Presentation creation
• Any other support required during the course of the project.

• 2-4 years of experience in account management, preferably in digital/website
• projects.
• Excellent communication and client management skills.
• Strong problem-solving, multitasking, and decision-making abilities.
• Ability to translate business needs into clear actionable briefs.
• Expertise in presentation-building and storytelling.
• Data-driven thinking; ability to analyse reports and project performance, and suggest
• ideas to improve.
• High attention to detail and quality.

• Work with some of Indias top businesses and their impactful digital projects.
• Be part of a team that values innovation, ownership, and excellence.
• Grow your expertise with exposure to top-tier communication, design, and tech work.
• Opportunity to shape how digital communication is delivered.