It Operations Manager

• Operation Manager Full-Time
• Location: Dhantoli, Nagpur
• Salary: 65,000 70,000/month ( based on experience)
• Working Hours: Monday to Friday, 9:00 AM 7:00 PM
• Work Mode: On-site (No Work from Home)

About Company

We are a 3-years-old growth agency catering primarily to international clients in the AI, Crypto and Gaming sectors. With a current team of 25, we're expanding rapidly and looking to add dynamic individuals to help us take our organization to the next level.

Position Overview

We are seeking a highly motivated and detail-oriented Sr.Operations Manager to oversee day-to-day operations, manage cross-functional teams, and ensure smooth execution of projects. This role requires strong leadership, organizational skills, and the ability to handle clients with professionalism.

What Youll be doing:

• Manage and lead the internal team to ensure smooth day-to-day operations.
• Oversee and lead projects from planning to execution, ensuring timely delivery and quality outcomes.
• Handle client communication and ensure a smooth operations process.
• Coordinate across departments to improve efficiency and productivity.
• Training and aligning the team to their own campaigns and targets
• Monitor performance, identify gaps, and implement process improvements.
• Prepare reports, track progress, and share updates with management and clients.
  

What We are looking for:

• Proven 3+ years of experience in managerial role and overall 5+ years of experience in operations.
• Experience of handling a team of at least 15 people.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Client-handling experience with a focus on building long-term relationships.
• Bachelors degree in Business Administration, Management, or relevant field (preferred).
• Agency Background & Knowledge of Crypto and Gaming is a plus.