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Job Description
- As an intern at the company, you will be responsible for assisting with responding to client inquiries through various communication channels such as email, phone, and messaging platforms. Your role will also involve ensuring the timely delivery of services and resolving any issues that clients may encounter. Additionally, you will be required to notify the consignee in case of a failed delivery attempt and work towards improving customer satisfaction while reducing return-to-origin (RTO) rates. Another task included in your responsibilities is NDR calling for KAM verification.
The company you will be interning at, Bigship, is India's first business hub that provides comprehensive solutions for e-commerce businesses, including services such as digital marketing, call center support, and automated shipping. Bigship aims to support businesses in their growth by assisting with cost management and task optimization, allowing clients to focus on expanding their operations. Join Bigship and be a part of the success stories of businesses that have benefited from our services.,
Skills
KAM VerificationEmailNDR CallingMessaging PlatformsPhoneCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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