Voice Process Sales

Your primary responsibility will involve onboarding new customers, promoting our offerings, and ensuring a seamless customer experience, whether online or in person. By building strong relationships with customers, understanding their needs, and providing detailed information about our services, you will contribute to enhancing their overall experience.

Key Responsibilities:

• Customer Relationship Management: Understand customer needs, address inquiries promptly, and provide solutions on the spot. Promote value-added services to enhance the customer experience.
• Sales and Lead Generation: Engage in lead generation activities to meet sales targets, identify upselling opportunities, and convert leads into loyal customers.
• Customer Support: Resolve customer concerns empathetically, manage complaints professionally, and provide accurate information using CRM systems.
• In-Person Customer Engagement: Assist walk-in customers effectively, guide them through rental processes, and ensure positive interactions that foster trust and loyalty.
• Reporting and Analysis: Maintain detailed records of interactions, analyze feedback to improve sales strategies, and enhance customer service.

Qualifications and Skills:

• Education: Preferably B.Com, BBA, or B.Tech graduates.
• Experience: 1-2 years in sales or customer support, with expertise in voice, non-voice, and in-person interactions.
• Skills: Strong sales acumen, excellent customer service skills, proficiency in phone handling, familiarity with CRM tools, exceptional communication skills, ability to handle customers with professionalism and empathy.
• Languages: Fluency in Hindi, English, and Telugu.

Join Bijliride for a competitive salary, performance-based incentives, and the opportunity to work in an innovative startup environment. With access to a company-provided vehicle, you can be part of a mission-driven company contributing to a greener future. Don't miss this opportunity to be a part of our exciting journey!

• Location: Hyderabad (Madhapur)
• Shift Flexibility: Ability to work varying shifts, including weekends
• Work Location: In person

Application Deadline: 08/05/2025,