Manager/Senior Manager - Process Excellence & Business Transformation

Ideal Candidate:

The ideal candidate is a strategic, data-driven transformation leader with deep expertise in operational excellence and business process improvement. They should possess strong leadership capabilities, a continuous improvement mindset, and the ability to drive large-scale change initiatives that deliver measurable business impact.

• 12 - 18 years of relevant experience in Process Excellence, Operational Excellence, Continuous Improvement, Business Transformation, Consulting, Supply Chain, or Operations.
• Proven track record of leading large-scale cross-functional transformation and process optimization initiatives.
• Demonstrated success in delivering measurable business outcomes through productivity enhancement, operational efficiency, and cost optimization programs.
• Exposure to Telecom, Infrastructure, Manufacturing, Logistics, Supply Chain, EPC, or other operations-intensive industries preferred.

Key Responsibilities:

• Lead enterprise-wide process excellence and business transformation initiatives to improve operational performance.
• Drive Lean, Six Sigma, Kaizen, and Continuous Improvement programs across business functions.
• Identify process inefficiencies and implement optimization strategies to enhance productivity and reduce costs.
• Design and govern operational KPI frameworks, performance dashboards, and process governance mechanisms.
• Collaborate with business leaders to drive strategic transformation projects and change management initiatives.
• Lead automation, digital transformation, and process innovation projects to improve scalability and efficiency.
• Develop and implement best practices, standard operating procedures, and process controls.
• Monitor project outcomes and ensure sustainable business impact through continuous improvement frameworks.
• Mentor teams and build a culture of operational excellence across the organization.

Technical & Functional Competencies:

• Strong expertise in Lean, Six Sigma, Kaizen, Operational Excellence, and Business Process Reengineering methodologies.
• Experience in driving digital transformation, automation, and process innovation initiatives.
• Strong analytical thinking, problem-solving, and project management capabilities.
• Expertise in performance management, process governance, and KPI framework design.
• Ability to influence senior stakeholders and manage cross-functional teams.
• Excellent communication, presentation, and stakeholder management skills.

Preferred Certifications:

• Lean Six Sigma Green Belt / Black Belt.
• PMP or other Project Management certifications preferred.