Account Executive, SMB

Job Type

Full-time

Description

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2s 2026 Best Agentic AI Products list — appearing alongside the worlds leading AI companies. Were expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What Youll Do:

• Would be dealing with Small Businesses in the North American Market
• Would be handling meetings set by the SDRs
• Building and maintaining a solid pipeline for an efficient Middle & Bottom of the Funnel
• Prioritizing Impactful Discoveries, Mastering Demos and High Closures
• Maintain lasting relationships with clients by understanding their focus and anticipating their needs
• Coordinate internal and external resources to expedite workflow
• Manage communications for critical deals between upper management and relevant stakeholders
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding best practices

• Solve problems for clients by understanding and exceeding their expectations
• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Perform strategic prospecting - Follow ups, personalized communications, proposals, contracts, etc
• Identify potential bottlenecks prior and come up with solutions to mitigate friction
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Building a solid pipeline by having prioritizing a value based model/approach towards prospects and ensuring high MOFU & BOFU

• Experience as a B2B SasS Account Executive to North American markets is mandate
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate costs and services
• Proficiency with CRM software and an aptitude for learning new systems
• Bachelors degree (or equivalent) in business or related discipline
• Proficiency in English
• Highly well versed in verbal and written communication
• Experience developing internal processes and filing systems

Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — were not just keeping up with the future, were defining it.

Here, youll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, youll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.