CRM Solutions Architect

Department Icon IT / Software Development & Related
Posted: 1 year ago
10-14 years
Bhopal, Madhya Pradesh
IT / Software Development & Related
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    As a CRM Solutions Architect, your role involves successfully managing the delivery of the CRM suite of applications and functions to end-users. This includes managing vendors, defining solution portfolios, and testing systems and solutions. Additionally, you will be expected to perform project management tasks to implement application and system-level projects.

    Key Responsibilities:

    • Design and develop IT architecture solutions in the CRM domain to address business problems in alignment with enterprise architecture direction and standards.
    • Perform technical planning, architecture development, and modification of specifications.
    • Develop specifications for new products/services, applications, and service offerings.
    • Assess compatibility and integration of proposed products/services to ensure an integrated architecture across interdependent technologies.
    • Collaborate with stakeholders to ensure architecture aligns with business requirements.
    • Standardize and simplify the existing global application framework.
    • Develop and enforce quality standards regarding IT Architecture and Portfolio.
    • Manage changes and projects within the CRM solutions domain.

    Qualifications Required:

    - 10+ years of experience in IT or Project Management related functions.

    Please note that this is a Full-Time position based in Bhopal.,

Skills

TestingIntegrationVendor ManagementSystem TestingSpecifications DevelopmentCRM SolutionsArchitecture DevelopmentSolution Portfolio DefinitionIT ArchitectureQuality Standards EnforcementStakeholder CollaborationProject ManagementTechnical Planning

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