Customer Care Executive

Department Icon Business Development / Sales
Posted: 8 months ago
0-2 years
Patna, Supaul
Business Development / Sales
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • Join our Healthcare team to connect with prospective patients/clients.
  • You will be responsible for outbound calling to generate leads, book appointments for our [e.g., clinics, diagnostic services, wellness programs], and provide professional information about our health services.

Key Responsibilities

  • Perform high-volume outbound calls to targeted patient/client lists.
  • Successfully book and confirm patient appointments and follow-ups.
  • Clearly explain healthcare services, packages, and benefits with empathy and accuracy.
  • Maintain detailed and confidential records of all interactions in the CRM.
  • Meet daily/weekly targets for calls and successful appointments booked.

Skills

Customer CareOutbound CallsHealth ServicesDiagnosticHealthcareCrmCallsDiagnostics

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