Assistant Store Manager

Department Icon Operations Maintenance & Support
Posted: 2 years ago
2-5 years
Kolkata, West Bengal, India
Operations Maintenance & Support
Work From Office
Full Time

Posted: 2 years ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Why we exist

Imagine needing something when you are at home and getting it before you have tied your shoelaces to step out. Blinkit is revolutionising e-commerce by making the stuff most important to you, available to you in a blink of your eye.

We are already one of the largest e-grocery companies in India. Our ambition however, is to be 100x this size in the next five years.

What you will do

The role involves leading express stores which are cornerstones of Blinkit operations. This role is heavily invested in operations, customer experience & service levels, quality assurance, and talent development for the express stores.

  • Lead all aspects of express stores operations including but not limited to inbound, inventory, last mile operations, manpower management, rostering, and training.
  • Ensure implementation and adherence to all SOPs as part of express stores operations.
  • Lead, manage, and motivate full express stores team within a time-sensitive and demanding operational environment.
  • Ensuring safety & quality compliance across the premises.
  • Performance monitoring and collaborating with operation teams on operational / customer experience metrics, including root cause analysis of problems and planning corrective actions.

Qualification

  • Graduate/Post graduate with strong interest in operations. Selected candidates will join as trainees for 3 months.
  • Highly data-driven individual who enjoys on-ground operations.
  • Ability to multi-task and work well within a dynamic organisation.

About this role

We at Blinkit are looking for enthusiastic folks to lead our cities.

  • Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to customers.
  • Cross function exposure, Team Work and Fast personal growth.
  • Proactively identifying issues and problems before
  • they arise.
  • Should be comfortable in handling shift timings

How to apply

Please click here to apply

Skills

OperationsCustomer ExperienceDevelopmentQuality ComplianceRoot Cause AnalysisInventoryStoreStore Manager

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About Company

Blinkit is a quick-commerce company that delivers groceries and other essential items within minutes. They operate in multiple cities across India.

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