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Job Description
Why we exist
Imagine needing something when you are at home and getting it before you have tied your shoelaces to step out. Blinkit is revolutionising e-commerce by making the stuff most important to you, available to you in a blink of your eye.
We are already one of the largest e-grocery companies in India. Our ambition however, is to be 100x this size in the next five years.
What you will do
The role involves leading express stores which are cornerstones of Blinkit operations. This role is heavily invested in operations, customer experience & service levels, quality assurance, and talent development for the express stores.
- Lead all aspects of express stores operations including but not limited to inbound, inventory, last mile operations, manpower management, rostering, and training.
- Ensure implementation and adherence to all SOPs as part of express stores operations.
- Lead, manage, and motivate full express stores team within a time-sensitive and demanding operational environment.
- Ensuring safety & quality compliance across the premises.
- Performance monitoring and collaborating with operation teams on operational / customer experience metrics, including root cause analysis of problems and planning corrective actions.
Qualification
- Graduate/Post graduate with strong interest in operations. Selected candidates will join as trainees for 3 months.
- Highly data-driven individual who enjoys on-ground operations.
- Ability to multi-task and work well within a dynamic organisation.
About this role
We at Blinkit are looking for enthusiastic folks to lead our cities.
- Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to customers.
- Cross function exposure, Team Work and Fast personal growth.
- Proactively identifying issues and problems before
- they arise.
- Should be comfortable in handling shift timings
How to apply
Please click here to apply
Skills
OperationsCustomer ExperienceDevelopmentQuality ComplianceRoot Cause AnalysisInventoryStoreStore ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
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