Posted: 8 months ago
Posted: 8 months ago
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Job Description
- Responsibilities:
- * Manage customer queries via phone, email & chat
- * Meet KPIs related to call volume, resolution time & satisfaction scores
- * Collaborate with sales team on upselling opportunities
Skills
Customer InteractionEnglishCustomer ServiceCustomer SupportMalayalamBpo Customer ServiceSales ProcessSales CoordinationCall CenterIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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