Director Of People Operations

Location
Salt Lake City Office
Employment Type
Full time
Location Type
Hybrid
Department
Operations
OverviewApplication
About Tava Health
At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup. Were reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it.
We're a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you're passionate about using technology to solve meaningful problems and create lasting change, we'd love to meet you.
About The Role
As Tava grows from 100 to 200+ employees, the quality of our people decisions will increasingly determine our success. We're hiring a Director of People Operations to be our first full-time People leader and to build a People operating model that scales with the company's growth.
In this role, your primary focus will be enabling company performance. You will raise the bar for talent, help managers set clear expectations and invest deeply in their teams, reduce tolerance for underperformance, ensure people-related risk is handled pragmatically and early, and build a culture where people are continuously growing and doing their best work — all with a clear focus on measurable business impact.
You will balance strategic leadership with hands-on execution, working directly alongside our part-time People Operations Manager. You will own the People operating system end-to-end and thoughtfully prioritize the things that matter most.
The ideal candidate is energized by building high-performance teams while investing deeply in people in a dynamic startup environment. You are comfortable with ambiguity, bring clarity to complex people problems, and design practical solutions that scale with the business.
What You'll Do
Lead and Build the People Function

• Own the People function end-to-end, designing a lean operating model that scales with the business without unnecessary complexity or headcount.
• Own and continuously improve the People tech stack and workflows (HRIS/ATS and related tools) to keep operations clean, reliable, and low-friction.
• Set clear priorities and strong defaults that guide day-to-day people decisions and reduce ambiguity for managers and leaders.
  

Raise the Bar for Talent

• Own and continuously improve how we attract, identify, and hire high-quality talent.
• Partner with hiring managers to define what great looks like for roles and translate that into clear hiring criteria that improves decision discipline.
• Use new-hire performance and hiring manager feedback to refine and improve hiring quality over time.
  

Drive Employee Performance and Growth

• Ensure strong onboarding that accelerates productivity, reduces early attrition, and clearly communicates expectations, culture, and how employees succeed at Tava.
• Own the performance management approach, including review cycles and ongoing feedback, ensuring issues are surfaced and addressed early.
• Create the systems, standards, and cultural expectations that support timely, pragmatic decisions on underperformance, including managing people out when appropriate.
• Enable managers to retain and develop top performers by providing clear frameworks for growth, promotion criteria, and leveling.
  

Enable Stronger Managers

• Equip managers to lead effectively by setting clear expectations, giving direct feedback, and building the skills and frameworks needed to coach, mentor, and develop their teams.
• Design and deliver targeted manager training focused on hiring, feedback, performance management, and difficult conversations.
• Coach managers through performance issues and conflict, helping them thoughtfully navigate sensitive situations, while ensuring people-related risk is identified early and handled pragmatically, consistently, and with clean documentation.
  

Strengthen Culture, Recognition, and Connection

• Reinforce company values, including through clear expectations, consistent decisions, and what is celebrated and rewarded.
• Ensure company events, offsites, and team activities are well-executed and reinforce connection and performance.
• Establish meaningful recognition and appreciation practices, and ensure key milestones are acknowledged and celebrated, so people feel seen, valued, and proud of their contributions.
  

Partner on People Decisions Across the Business

• Work directly with the executive team and functional leaders on hiring plans, headcount tradeoffs, performance decisions, and org design.
• Partner closely with Finance on compensation, benefits, and workforce planning.
• Partner closely with Legal to ensure the company operates in compliance with applicable federal, state, and local employment laws and to proactively identify and mitigate people-related risk.
  

What We're Looking For

• Experience leading and scaling People Operations in a startup or high-growth environment, partnering with executives on high-stakes decisions and tradeoffs.
• Entrepreneurial, proactive, and pragmatic, with a willingness to both chart strategy and roll up your sleeves to deliver results.
• Strong business judgment; metrics-oriented and hypothesis-driven, with a focus on outcomes over activity.
• Direct, thoughtful communicator, capable of challenging leaders with a clear, data-informed business case.

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  Get Hired
• Highly organized, data- and process-driven, and comfortable building structure in an ambiguous, resource-limited environment.
• Strong interpersonal skills; proven ability to navigate organizational dynamics with judgment and discretion—understanding incentives, aligning stakeholders, and coaching managers and employees to do the same.
  

Why You'll Love Working at Tava

• Competitive salary and stock options (so you share in the company's success).
• Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options.
• Free, generous Tava mental health benefit — of course!
• Monthly HSA contributions for qualifying enrolled employees.
• Generous PTO and paid holidays.
• Paid parental leave.
• 401(k) retirement plan.
• Weekly company-paid lunch via DoorDash and a personal DashPass subscription.
• Opportunity to make a meaningful impact at a high-growth, mission-driven company.
  

Actual title and compensation are commensurate with qualifications and experience. Depending on the candidates location, this may be a Hybrid work from home/in-office role.

• For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Nevada, North Carolina, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Tennessee, Texas, Virginia, and Utah.
  

Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future.
All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses.
Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at [HIDDEN TEXT]
Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
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Job Details
Role Level: Director Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.blueheroncap.com Job Function: Human Resources (HR) Company Industry/
Sector: Venture Capital and Private Equity Principals
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