Assistant Manager - Service

Department Icon Operations Maintenance & Support
Posted: 1 year ago
5-12 years
Hyderabad / Secunderabad, Telangana, Telangana
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

About the Company

Blue Star is Indias leading air conditioning and MEP company with 80+ years of experience. It offers innovative HVAC, refrigeration, and turnkey engineering solutions across residential, commercial, and industrial sectors. With 7 manufacturing plants, 4 R&D centers, and a nationwide service network, Blue Star is known for quality, trust, and excellen

ce
Responsibilit

  • ies
  • Knowledge of products (Cold Room). AMC Sales & Revamp, Service Business expan
  • sion Technical knowledge about Service offerings and Channel Manage
  • ment Knowledge of Revenue Genera
  • tion Regular review of open complaints and ensure response time and its closure as per
  • SLAs Achieve Revenue generation tar
  • gets Ensure Preventive Maintenance adherence and audit quality of Service on a regular b
  • asis Maintain Customer i-base hygiene and regularly update end-user data in the sy
  • stem To drive customer engagement and high CSI. Building strong relationships with Customers by ensuring timely maintenance and addressing the concerns proacti
  • vely Ensure timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settle
  • ment Competitors and market feedback on time t
  • o HQ System and process implementation at all channel part

ners
Required S

  • kills
  • Knowledge of products (Col
  • dRoom) AMC Sales and Revamp
  • Sales Service business exp

ansion
Academic Qualifications & Exp

  • erience5 to 12 years of exp
  • erienceDiploma/B.Te

ch/B.E.

  • Our OfferBe part of a collaborative and suppor
  • tive teamJoin a future-focused company driving innovation and susta
  • inabilityAccess continuous professional development oppo
  • rtunitiesThrive in an inclusive and diverse work en
  • vironmentEngage with approachable and transparent l
  • eadershipExplore long-term career gro
  • wth pathsEnjoy a healthy work-lif
  • e balanceContribute to a culture that encourages open
dialogue

Skills

Sales

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About Company

Blue Star, India's leading air conditioning and commercial refrigeration company, offers a wide array of opportunities through Blue Star Careers. With a legacy of innovation and excellence spanning over seven decades, Blue Star is dedicated to providing superior climate control solutions. Blue Star Careers invites talented individuals to join its team of experts in engineering, sales, marketing, operations, and support services. The company is committed to sustainability, technological advancement, and customer satisfaction. A career at Blue Star means being part of an organization that values professionalism, ethics, and continuous learning. Embrace the chance to grow and contribute to a company making a meaningful difference in comfort, efficiency, and environmental stewardship.

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