Service Executive-Namo

• Company Name: Blue Star Ltd.
• Company Link: https://www.bluestarindia.com/
• Designation: Service Executive-NAMO
• Location: Mumbai (Sakinaka)
• Job Type: Full Time (Off role )

Key Responsibilities:

1. AMC Coordination & Activation

• Coordinate with Cold Room Planning, Installation, and Service Delivery Branch In-charges for AMC validation.
• Coordinate with channel partners for site-wise AMC validation and activation (product registration).
• Prepare and submit AMC validation files for each Namo customer to the central team within defined timelines for the activation.
• Prepare and submit one-time repair work offers prior to AMC customers for NIC customers. (Not in contract customers).

2. Revamp Coordination & Execution

• Assign channel partners for revamp inquiry sites and coordinate site visits.
• Prepare and share BOQ with respective KAMs.
• Arrange and release work orders to channel partners for the site visit.
• Once the PO is received, ensure the billing and material delivery to the site and inform the Planning, Installation & Service (PI&S) in-charge for execution scheduling.

3. Billing & Commercial Management

• Execute billing upon PO receipt as per commercial terms.
• Carry out low-side/balance billing post work completion.
• Support KAM on invoice submission to the customers and ensure documentation completeness.
• Support reconciliation and resolve billing-related queries or escalations.

Experience3 to 5 years of experience in Cold room/HVAC background

Skills- Proficiency in MS Excel and system-related tools

Qualification- Diploma / B.Tech / Any Degree

If you have any suitable references, please share them with wr.hroperations@bluestarindia.com.

Regards,

HR Team