Assistant Manager

Company Description

BlueStone, established in Bangalore in 2011, is a leading digital-first fine jewellery brand in India. The company offers a seamless omnichannel experience with a vast online collection complemented by over 200 experiential offline stores, making it a part of significant milestones for modern customers. BlueStones state-of-the-art technology allows customers to personalize their journey from design to delivery, providing certified jewellery options across gold, platinum, diamonds, and gemstones. The brand prioritizes trust and quality, offering Lifetime Exchange and Buyback. Backed by esteemed investors such as Accel Partners and Kalaari Capital, BlueStone innovates at the intersection of tradition and technology.

Role Description

This is a full-time, on-site Assistant Manager role based in Delhi, India. The Assistant Manager will be responsible for overseeing day-to-day operations, ensuring smooth execution of tasks, and leading a team to achieve business objectives. Key responsibilities include managing store operations, ensuring excellent customer service, coordinating with cross-functional teams, and achieving sales targets. The role also involves monitoring team performance, implementing strategies to improve efficiency, and maintaining brand standards in alignment with organizational goals.

Qualifications

• Proven experience in team management, leadership, and operational planning
• Strong customer service and interpersonal skills for delivering exceptional experiences
• Proficiency in sales strategy, goal-setting, and performance analytics
• Experience in inventory management, store operations, and process optimization
• Excellent communication, problem-solving, and decision-making abilities
• Ability to work in a fast-paced, dynamic environment with attention to detail
• Bachelors degree in Business Administration, Retail Management, or a relevant field
• Prior retail or luxury industry experience is a plus