Sales Executive

Company Description BlueStone, founded in Bengaluru in 2011, is one of Indias largest digital-first fine jewelry brands, known for combining modern design with strong digital innovation. The company offers a seamless omnichannel experience through an extensive online catalog and 200+ experiential stores, serving cosmopolitan customers across key life moments. BlueStones proprietary technology allows buyers to personalize their journey from design to delivery, whether shopping online, in-store, or from home. All jewelry is 100% certified and comes with Lifetime Exchange and Buyback, spanning gold, platinum, diamonds, and gemstones for diverse budgets and styles. The brands growth and design vision are supported by leading institutional investors such as Accel Partners, Kalaari Capital, Saama Capital, and Hero Enterprises.

Role Description This full-time, on-site Sales Executive role is based in Thanisandra Bengaluru. The Sales Executive will engage directly with customers in-store, understand their needs, and provide personalized recommendations across BlueStone product lines. Responsibilities include driving sales, meeting daily and monthly targets, managing visual merchandising, and ensuring an excellent customer experience at all touchpoints. The role also involves handling inquiries, explaining product features and certifications, processing orders and exchanges, and maintaining accurate sales records. The Sales Executive will collaborate with store leadership and cross-functional teams to support promotional campaigns and uphold brand standards.

Qualifications

• Strong customer service and relationship-building skills, with the ability to understand customer preferences and offer tailored solutions.
• Sales and negotiation abilities, including experience meeting targets, converting walk-ins, and upselling or cross-selling products.
• Basic retail operations skills such as POS handling, inventory awareness, and store presentation or visual merchandising.
• Effective communication skills in English, Hindi and local languages, with a professional and approachable in-store demeanor.
• Interest in jewelry, fashion, or lifestyle products and willingness to learn product details, certifications, and care guidelines.
• Ability to work flexible retail hours, including weekends and holidays, and collaborate in a fast-paced team environment.
• Prior experience in retail or luxury sales is preferred; a diploma or bachelors degree in any discipline is an advantage.