Customer Specialist - Voice - Work From Home

have been engaged by one of the leading Global ITES / BPO client to expedite Customer Specialist Hiring for Hyderabad Location. This organization is the market leader in Customer Service across the sector which includes BFSI / Healthcare / Telecom / Retail / eCommerce.

Designation: Customer Specialist

Process: Voice / Semi Voice

Education: Graduate ( Any Stream except B .Tech/ BE/&PG )

Location: Kondapur - Hyderabad.

Salaries :

Freshers Upto 2 Lacs Plus Incentives & internet allowance and laptop will be provide

Experienced CTC : Upto 3 Lacs Plus Incentives & internet allowance and laptop will be provide

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
  
• Respond to customer queries through voice and chat/email channels.
  
• Record details of customer interactions and follow up on pending issues.
  
• Maintain service quality and achieve daily performance targets.
  

Requirements:

• Good verbal and written communication skills in English and Hindi.
  
• Basic computer knowledge and typing proficiency.
  
• Strong problem-solving and interpersonal skills.
  
• Freshers or candidates with prior BPO/customer service experience can apply.

Kindly mail your cv at sarveshwari@mrtinfotech.com or you can also whatsapp the cv at

+91 8341162073 with current ctc, expected ctc and notice period.

Best Regards,

Sarveshwari

Senior Recruiter