Customer Support Specialist

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-3 years
Mohali, Amritsar, Chandigarh
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Job Description

We have been engaged by one of the leading ITES companies with Global presences to hire Customer Services Associates for them who can be the voice to support customers during service related issues.


These Customer Service agents will represent the best quality that the organization is known for, so we are looking at the most enthusiastic and well spoken candidates to be part of the organization with Global Presence


:


Role:


Customer Support Specialist (International Voice/Non-Voce)


Location

Teleperformance Mohali (International Business Unit)

Plot No. A40A, Phase VIII B, Sector 75, Industrial Area, Mohali-Punjab (160062)


Salary CTC : Rs. 20000 to Rs. 36000


Mode of Interviews: Face-to-Face


Working Model : Work From Office


Working Days : 5.5 Days with rotational shifts and Weekly Off.


Shifts : 9.5 Hrs. Shift (Including 1 Hr. Break)


Not to hire any pursuing/regular studies candidate.


Qualification :


  • 10+2 / Graduate with excellent verbal & written communication skills
  • Open to both freshers and experienced candidates
  • Computer Knowledge, good typing speed

Mandatorty Documents to have and to be carried during interview:


  • Pan Card
  • UAN No. (If employed earlier)
  • Aadhar Card - front or back in 1 pdf
  • Passport size (single) photo in jpg format
  • 10th marksheet
  • 12th marksheet
  • 1-6 Semester or 1-8 Semester DMC's OR Degree Certificate in original.
  • Updated Resume
  • Experience Certificate if any (If resigned recently then Appointment Letter, Last 3 Month Salary Slip, Resignation Acceptance, however BGV will need Experience Letter (After 45 Days of Resignation in previous organization)
  • Bank passbook photo or E-statement
  • Current Address Proof : Rent Agreement, Landlord - Aadhar Card, Electric Bill, Water Bill

Kindly mail us your updated cv along with your current ctc, expected ctc, notice period and current location at : sunitha@mrtinfotech.com


Skills

Customer SupportBlended ProcessInbound Voice ProcessInbound CallsVoice ProcessInternational ProcessOutbound ProcessInternational Chat ProcessCustomer SupportCustomer Service

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