Insurance IT Support Specialist

What role you will play in team: You'll provide technical support to users of insurance systems, resolving issues promptly and efficiently.

What you will do: Troubleshoot technical problems, maintain system documentation, and provide training to end-users. You'll also help improve system functionality.

Key responsibility:

• Provide technical support to insurance systems users.
• Troubleshoot and resolve hardware and software issues.
• Maintain up-to-date system documentation.
• Develop and deliver training materials for users.
• Collaborate with IT team members to improve systems.
• Monitor system performance and identify areas for improvement.

Required Qualification and Skills:

• Bachelor's degree in IT or a related field.
• Experience in IT support or a related role.
• Strong knowledge of computer hardware and software.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Experience working in the insurance industry (preferred).

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for professional development.
• Health insurance.
• Paid time off and holidays.
• Retirement plan.
• Supportive and collaborative work environment.

A Day in the Life: You'll spend your day responding to user requests, troubleshooting issues, and maintaining system documentation, contributing to a smooth IT operation.