Services Sales Account Director (non-management

Position Responsibilities:

• Lead the approval process by advocating the customer requirements and selling the business case to management to ensure quality deal. Balance the enterprise, business unit and customer goals to meet and drive Long Range Business Plan (LRBP)

• Lead negotiations and finalize commitments, ensuring mutual benefit to the customer and Boeing by interfacing directly with customer decision-makers and influencers

• Leverage detailed understanding of both customer and Boeing needs and resources to find areas of alignment and integration

• Obtain commitment within parameters approved by management.

• Drive sales and campaign activities to successful completion by integrating multiple aspects of the customers needs

• Craft campaign specific strategies, procure resources and secure management commitment to ensure successful execution

• Create metrics to monitor campaign project status and budget requirements

• Leverage company resources to support customer commitments, gain a competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Boeing products and services, process and operations and resources

• Integrate knowledge into business strategies and solutions

• Research, review and analyze information about competitors products and services to develop a comprehensive understanding (breadth and depth) of specific competitor activities and their impact on company strategy to improve our competitive position.

• Verify, evaluate and apply detailed customer knowledge to advance campaign activity, support the long range business plan (LRBP) and contribute to strategy development (e.g., country, region and campaign)

• Establish a broad network of contacts and knowledge base to act as a broker of knowledge to multiple customer needs

• Provide guidance to more junior employees regarding capturing and documenting detailed customer knowledge and assists in network development

• Initiate and advance customer relationships and work to be accepted as a trusted business partner by the customer.

• Establish, maintain and expand network to address customer needs and keep lines of communication open

• Develop customer solutions by coordinating and integrating with internal and external processes and divisions to provide a competitive advantage and to foster business growth with acceptable margins

• Coordinate packaging of Boeing and Industry products and knowledge into complete solutions that meets customer needs

• Lead review process with management by balancing customer expectations and Boeing resources

• Align third party deliverables

• Maintain and advance customer relationships to proactively address future needs

• Identify future business opportunities and promote the value of Boeing portfolio and partnership

• Provide networking capabilities to address needs beyond Boeings resources and offerings

• Take consultative approach to help customers achieve objectives

• Lead preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team. Recommend alternative means of compliance to customer requests

• Review and contribute to the final draft materials

• Challenge recommended scope and cost to ensure compliance and competitiveness

• Develop strategy and tactics using in-depth knowledge of customer needs, Boeing products and services and competitive environment to foster business growth with acceptable margins

• Ensure strategic alignment with the customer, Long Range Business Plan and regional and country objectives

This position is fully onsite and has a travel requirement of ~50% of the time.

Basic Qualifications (Required Skills/Experience):

• Extensive experience in the ability to establish, mature, and close complex sales opportunities across broad Boeing portfolio

• Minimum of 5 years of prior experience in consultative sales- upsell, cross sell, bundle. Aviation industry preferred.

• Extensive experience in customer relationship development, promoting long term account plan and growing trusting relationships

• Experience in enterprise account management and share of wallet analysis with strong financial acumen

• Experience of productively collaborating across internal and external customers to advance account plan or sales opportunities

• Established as a Peer leader in leading by example, partnering, Boeing values

• Bachelor s degree or higher