Customer Service Executive (US Shift)

To excel in this role, you should be willing to work in the night shift from 8 PM to 5 AM PST and possess excellent English communication skills, both verbal and written. Additionally, you must have email drafting abilities, work experience for undergraduates, and familiarity with CRM tools.

Your responsibilities will include obtaining records and bills from facilities through email and phone communication, as well as updating CRM tools with the status of tasks. You will be required to demonstrate good telephone etiquette, be polite and courteous during interactions, and exhibit strong listening skills and assertiveness over the phone.

In terms of computer skills, you should be proficient in Internet software, spreadsheet software, word processing software, and have basic knowledge of MS Office. The work schedule for this position is Monday to Friday, with night shifts aligned with the US time zone. Please note that this is an on-site role, and candidates must be able to reliably commute or plan to relocate to Bangalore before starting work.

The benefits of this position include food provision, health insurance, and paid sick leave. If you are interested and meet the qualifications for this full-time, permanent position, please feel free to contact the employer directly at +91 hidden_mobile. The salary range for this role is 18,000.00 - 28,000.00 per month CTC.

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Fixed shift
• Monday to Friday
• Night shift
• US shift

• Language:
• - English (Required)
• Shift availability:
• - Night Shift (Required)
• Work Location: In person

Application Deadline: 30/03/2025,