Customer Support Executive (CSE)

To excel in this role, you must be open to working night shifts from 8 PM to 5 AM PST. Strong English communication skills, both verbal and written, are essential. Your duties will include drafting professional emails, understanding responses, and preferably having experience with CRM tools. Even undergraduates with work experience are encouraged to apply.

Your key responsibilities will involve obtaining records and bills from facilities through email and phone, following up on pending tasks, updating CRM tools with statuses, and maintaining a courteous telephone manner. Active listening and confident call handling are crucial skills for this role.

Proficiency in basic MS Office tools like Word, Excel, and Outlook is required. Knowledge of CRM software and internet-based applications is an added advantage.

The benefits offered include food, health insurance, paid sick time, and Provident Fund. The work schedule is from Monday to Friday, with night shifts following the US shift timings. The work location is strictly on-site in Bangalore, Karnataka.

If you are interested in this opportunity, please respond promptly as we are eager to start the hiring process. Looking forward to hearing from you soon.

This is a full-time, permanent position suitable for freshers who are ready to work night shifts in a customer support role.

Note: The job requires night shift availability, and the work location is strictly in person in Bengaluru, Karnataka.,