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Job Description
- Join Our Team as a Customer Service Executive for US Shift in Bangalore, Karnataka with a shift from 8 PM to 5 AM PST. As a Customer Service Executive, your role will involve contacting hospitals, claims, and police departments to collect essential records and TCRs, preparing and sending request letters for medical records, claims, and TCRs, and following up on pending records to ensure timely updates in CRM tools.
- Contact hospitals, claims, and police departments to collect essential records and TCRs.
- Prepare and send request letters for medical records, claims, and TCRs.
- Follow-up on pending records and ensure timely updates in CRM tools.
- Fluent in English (oral & written).
- Experience in customer service or claims is a plus.
- Available to work night shift (8 PM - 5 AM PST).
- Tech-savvy with basic CRM and MS Office skills.
- Job Types: Full-time, Permanent
- Education: Bachelor's (Required)
- Language: English (Required)
- Location: Bengaluru, Karnataka (Required)
- Shift availability: Night Shift (Preferred)
Key Responsibilities:
Qualifications Required:
If you join us, you can benefit from food provided, paid sick time, and Provident Fund, ensuring work-life balance. Walk-In Interviews are scheduled from Monday to Friday, between 09:30 PM to 10:30 PM at 21, Wheeler Rd, Cox Town, Bengaluru, Karnataka 560005.
Work Location: In person,
Skills
Customer ServiceClaimsCustomer ServiceTechsavvyMS OfficeFluent In EnglishCRMIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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