Senior Data Analyst, FinTech (Payments)

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $90 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units.

Job Overview

Calling all demonstrative data wranglers, superlative storytellers, visualisation visionaries, and movers and shakers. In Fintech at Booking we love to travel and we want to share that passion by providing the best possible flexibility and payments products to our customers and hotel partners.

We are looking for an enthusiastic and motivated Senior Data Analyst focused specifically in the Customer Payments business. The role requires someone who can find business opportunities for growth from our data. A key area of focus will be working with product teams to ensure data is being leveraged to identify possibilities of growth for our newer products.

Consulting with business partners in problem-definition, setting success metrics and shaping the way forward through data insights. You will gain a deep understanding of business problems, embrace a customer lens, and tackle problems with timely analytics and translate analytics vision and strategy into execution. You will provide reliable, and actionable insights to partners using effective communication methods tailored for your audience.

Teaming up with product Managers, fellow analysts, data engineers, and more, you will be directly involved in enabling business improvements through your own insights/observations, and being an influencer on product and business decisions.

You’ll be part of an Analytics & Data Science team that supports the Pay-in (customer) side of Payments, you’ll help us understand the Payment collection success, wallet usage etc. on multiple products & platforms ensuring the decisions we make are data driven and relentlessly improve the experience our customers have.

Key Responsibilities

• Team up with Product Managers to generate hypotheses for performance of different products


• Defining the performance KPIs, generate analysis and reporting suites to measure performance of different payment methods, Payment Service Providers


• Perform exploratory analysis that interrogates, supports and challenges business assumptions


• Work with data engineers to identify opportunities to improve measurement of product performance


• Automating processes to efficiently manage reporting requirements, and ensure timeliness of information


• Support team on ad hoc analytical requests

Level of education

Experience: 5+ years (Bachelor degree) & 3+ years (Master degree)

Requirements of special knowledge/skills

• Able to communicate technical information and tell the story through data to a non-technical audience


• Experience of statistical hypothesis testing


• Strong experience of leveraging insights and wrangling data from disparate data sources


• Demonstrates strong ownership, stakeholder management and prioritisation skills.


• Strong analytical skills with commercial acumen, with the ability to identify opportunities & threats.


• Strong technical skills in SQL and either of Pyspark, Python, or R


• Strong visualisation skills and 1+ years experience using either Tableau or Power BI


• Able to balance the need for accuracy and efficiency


• Strong technical skills (Hadoop, SQL, Python/R, Excel)

Would be nice to have skills/experience

• Experience of working in / for an ecommerce organisation


• Cross-device analytical experience (Mobile / Desktop / Tablet / App)


• Strong knowledge of statistical methods and data / web analysis software


• Power BI / Tableau


• Pyspark

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About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

• Booking.com


• KAYAK


• priceline


• agoda


• Rentalcars.com


• OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO