Engineering Manager - SRE

Your responsibilities will include:

Managing People:

• Inspiring, nurturing, and developing individuals by assisting in the creation of personal development plans, utilizing available learning resources, and providing stretch opportunities.
• Taking ownership, being proactive, and fostering collaboration with business counterparts, peers, other craft managers, and stakeholders to ensure tasks are completed effectively.
• Monitoring team health metrics, tracking KPIs, overseeing roadmap progress, identifying and resolving blockers, and escalating issues when necessary.

End to End System Ownership:

• Assuming responsibility for a service from end to end by actively monitoring application health and performance, establishing and monitoring relevant metrics, and taking appropriate action when metrics are violated.
• Mitigating business continuity risks and bus factor by implementing cutting-edge practices and tools, and documenting procedures such as runbooks and OpDocs.
• Independently managing an application or service, overseeing deployment and operations in production, and guiding less experienced team members in these areas.

Technical Incident Management:

• Addressing and resolving live production issues to minimize customer impact within the SLA.
• Enhancing the overall reliability of systems by developing long-term solutions through root cause analysis.
• Contributing to postmortem processes, logging live issues, and tracking incidents effectively.

Building Software Applications:

• Developing software applications using relevant programming languages and leveraging knowledge of systems, services, and tools applicable to the business domain.
• Writing readable and reusable code by following standard patterns and utilizing standard libraries.
• Refactoring and simplifying code by introducing design patterns when necessary.
• Ensuring application quality by employing standard testing techniques and methods that align with the test strategy.
• Upholding data security, integrity, and quality by adhering to company standards and best practices.

Architectural Guidance:

• Offering guidance to product teams on technical solutions that meet functional, nonfunctional, and architectural requirements.
• Evaluating and aligning target architecture enhancements, reframing architectural designs and decisions, and providing context within the broader architectural landscape.

Key Skills:

• Strong people management skills
• Excellent communication and stakeholder management abilities
• Commercial awareness and technical vision
• Experience in software development
• Leadership in managing engineering teams in a fast-paced environment
• Proficiency in at least one programming language (Java, C/C++, Python, Go)
• Ability to devise software solutions from scratch
• Understanding of Service Oriented Architecture, Microservices, and OOP patterns
• Hands-on experience in Linux administration and troubleshooting
• Creative problem-solving skills
• Knowledge of defining SLIs and SLOs

- Strong analytical skills and data-driven mindset,