Content Specialist - BCG Vantage

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What Youll Do

As a Content Specialist – BCG Vantage within the Content Management team, you will help to build and improve BCGs IP database. The primary focus will be content management activities, such as content curation, content sanitization, managing and sharing meaningful content across various document repositories, and bringing it back to the broader BCG community. You will also be required to work closely with the Travel, Cities and Infrastructure (TCI) Content Manager and the TCI Practice Area (PA) on special projects to improve the quality of content on our intranet (Navigator) database.

You will provide primary content capture and curation support for TCI cases and materials for BCG’s content management system. This includes connecting with case teams, seeking information, and writing and indexing case descriptions on our internal portal. You will be closely working with the TCI PA in capturing and publishing case documents and practice area materials to improve accuracy and quality.

A key tenant of this role will involve supporting the TCI PA to execute priority content projects such as case vignette capture, client reference capture, newsletters, internal PA page updates, creating repositories for external BCG publications, etc. To achieve this, you will work with TCI Content Manager to drive key content improvement projects aligned to the PA’s priorities. This is a non-client facing role.

The TCI Practice Area is one of BCGs newest industry practices. The PA focuses on infrastructure, travel, transportation, cities, real estate and logistics, which form a significant and very dynamic part of the global economy. Massive amounts of public and private capital are flowing into physical infrastructure upgrades as well as sweeping changes driven by digitization and climate change. Very significant public and private entities exist in this space with bold ambitions over the coming decade. These topics also have far-reaching effects in areas such as climate resilience, holistic livability, sustainable mobility, and equality.

What Youll Bring

• Bachelor’s degree required – preferably in business, or related research/analysis-intense field
• 2-4 years of relevant work experience or equivalent preferably in the Travel, Cities and Infrastructure (TCI) industry
• Expertise in relevant sector/ topic
• Fluency in English
• Excellent business writing skills
• Knowledge of business documents such as proposals, credentials, case studies etc. is desirable
• Knowledge of content analytics and reporting will be an advantage
• Understanding of Generative AI tools and best practices that can be leveraged in day-to-day work
• Outstanding interpersonal and communication skills to interact with internal stakeholders, while working in a global collaborative team environment

Who Youll Work With

The BCG Vantage team that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyze the knowledge that enables BCG to deliver superior business value for clients. Our role is to be a trusted partner and catalyst for all parts of BCG in building knowledge as a core competitive advantage – and advancing our firm’s reputation as a global leader in business consulting. Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.

Additional info

You are good at

• Understanding content management concepts and comprehension of content management as an area of work
• Managing stakeholders effectively; you are proactive, persistent, confident and able to engage effectively with Director-level stakeholders and global case teams
• Working in a well-organized, self-starting fashion with good prioritization skills and the ability to work autonomously and as part of a global team
• Adapting per stakeholder requirements with excellent process and planning skills – strong follow through and accountability is essential
• Developing specialized technical and operational skills related to the function or PA. Identify and evaluate upcoming trends and topics within their function to build a stronger knowledge base.
• Advancing knowledge of primary function or PA – share best practices and upcoming trends within the team/PA
• Independent and autonomous interactions and communication with stakeholders, thereby delivering high quality output
• Cross-team projects, fostering collaboration and innovation in the job to improve processes/projects
• Ability to pressure test solutions to problems; assess potential challenges and proactively deal with problems; assist Jr. Content Specialists with daily work problems
• Testing and driving adoption of available Gen AI tools to enhance the content management process efficiencies

Content Management is a key capability within BCG Vantage that owns the end-to-end responsibility for curating and maintaining important parts of the firm’s intellectual property. We deliver greater productivity and speed-to-impact for our case teams to further our clients’ priorities. Leveraging our skills and knowledge of topical content, we team to deliver the information that powers BCG to gain access to the right experts, IP, data, and tools.

Content Management comprises a diverse and cross-functional team of specialists, project managers, and change agents who ensure the content powering BCG’s integrated knowledge ecosystem and portfolio of digital collaboration tools is robust and accurate. This helps enable BCG to drive commercial excellence and empower innovation.

"At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork."

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.