International Chat Support (Inbound Sales)

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-6 years
Kolkata(Sector 1 Salt Lake)
Operations Maintenance & Support
work from office
Full Time
Closes 23 Dec 2026

Posted: 2 weeks ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Manage real-time live chat with international customers
Convert inbound inquiries into sales
Provide timely, accurate, and professional responses
Maintain high customer service standards
Meet performance targets and quality benchmarks consistently

Required Candidate profile

Needs to work in rotational shift 7am-4pm, 1pm-10pm, 10pm-7am
Excellent knowledge of English
Must be willing to work from our Salt Lake office
Strong interpersonal skills and a customer-first attitude

Skills

Chat ProcessInbound Customer ServiceInboundCallsInbound SalesCustomer HandlingCustomer CareHandling Customer Queries

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