International Chat Support (Inbound Sales)
Operations Maintenance & Support
Posted: 1 week ago
1-6 years
Kolkata(Sector 1 Salt Lake)
Operations Maintenance & Support
work from office
Full Time
Closes 30 Dec 2026
Posted: 1 week ago
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Job Description
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Job Description
Manage real-time live chat with international customers
Convert inbound inquiries into sales
Provide timely, accurate, and professional responses
Maintain high customer service standards
Meet performance targets and quality benchmarks consistently
Excellent knowledge of English
Must be willing to work from our Salt Lake office
Strong interpersonal skills and a customer-first attitude
Convert inbound inquiries into sales
Provide timely, accurate, and professional responses
Maintain high customer service standards
Meet performance targets and quality benchmarks consistently
Required Candidate profile
Needs to work in rotational shift 7am-4pm, 1pm-10pm, 10pm-7amExcellent knowledge of English
Must be willing to work from our Salt Lake office
Strong interpersonal skills and a customer-first attitude
Skills
Customer HandlingEmailBlended ProcessInternationalInternational Chat ProcessHandling CustomerCustomer QueriesHandling Customer QueriesIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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