Head - Projects

Key Responsibilities

1. Expansion & Rollout Strategy

• Own the overall project execution strategy for new store rollouts across all cities.
• Develop scalable frameworks, SOPs, and governance mechanisms for project execution.
• Partner with leadership on expansion planning, launch schedules, and capacity planning.
• Ensure project readiness aligns with business growth objectives.

2. Project Leadership & Execution

• Lead the end-to-end execution of all new store projects from handover to launch.
• Ensure stores are delivered on schedule, within approved budgets, and to brand standards.
• Drive project reviews, milestone tracking, and risk mitigation plans.
• Establish project governance and escalation mechanisms.

3. Vendor & Partner Management

• Build and manage a strong network of civil, electrical, HVAC, signage, furniture, and equipment partners.
• Negotiate commercial terms, service levels, and execution timelines.
• Establish vendor performance scorecards and accountability mechanisms.
• Ensure consistent quality and cost efficiency across all projects.

4. Cost Management & Capital Efficiency

• Own project budgets and capital expenditure planning.
• Drive cost optimization without compromising quality or customer experience.
• Review BOQs, vendor quotations, and project estimates.
• Monitor project profitability, budget adherence, and variance reporting.

5. Cross-Functional Leadership

• Partner closely with Operations, SCM, Design, Finance, Procurement, and City Teams.
• Ensure seamless coordination from project initiation through launch readiness.
• Align stakeholders on timelines, dependencies, and project priorities.
• Act as the central point of accountability for project delivery.

6. Team Management & Capability Building

• Build, lead, and mentor a high-performing Projects team.
• Define team KPIs, performance metrics, and accountability structures.
• Create execution playbooks and training frameworks.
• Foster a culture of ownership, speed, and continuous improvement.

7. Reporting & Governance

• Create leadership dashboards covering:
  • Store rollout status
  • Budget utilization
  • Project timelines
  • Vendor performance
  • Expansion pipeline
• Present periodic updates to founders and leadership teams.
• Drive post-project reviews and implementation of learnings.

What We’re Looking For

Must-Have

• 9–15+ years of experience in Projects, Retail Expansion, Store Development, Construction, or Infrastructure Execution.
• Proven experience managing large-scale multi-location rollouts.
• Strong leadership and people management experience.
• Expertise in vendor management, project governance, and stakeholder management.
• Should be handling a PAN India Role