Management Trainee

– Sales Executive

Department: Sales & Marketing

Designation: Sales Executive

Location: Signature Club Resort

Reporting To: Sales Manager / Director of Sales

Job Purpose

To drive revenue by generating new business, maintaining existing client relationships, promoting the resorts facilities and services, and achieving assigned sales targets.

Key Responsibilities

AreaResponsibilities

Business Development Identify and develop new corporate, leisure, MICE and group business opportunities.

Client Acquisition Generate leads through calls, emails, references, networking and market visits.

Client Relationship Maintain strong relationships with existing clients and ensure repeat business.

Sales Calls & Visits Conduct regular client meetings, sales calls and market visits to promote the resort.

Revenue Generation Achieve monthly and annual sales targets as assigned by the management.

Resort Promotion Promote rooms, banquets, restaurants, events, memberships and other resort facilities.

Corporate Sales Develop relationships with corporates, travel agencies, event companies and other potential business partners.

MICE & Events Generate leads for conferences, meetings, weddings, social events and group bookings.

Enquiries & Follow-up Respond to enquiries promptly and ensure regular follow-up until conversion.

Sales Coordination Coordinate with Front Office, F&B, Banquets and other departments to ensure smooth execution of confirmed business.

Market Intelligence Monitor competitor activities, market trends, pricing and business opportunities.

Reporting Maintain daily sales calls, lead pipeline, client database and submit regular sales reports.

Collections Coordinate with clients and internal teams for timely payment and outstanding follow-up, where required.

Guest/Client Feedback Collect client feedback and coordinate with relevant departments for resolution of concerns.

Candidate Profile

• Graduate in Hotel Management, Business Management, Sales & Marketing or a related field.
• 1–3 years of experience in hotel/resort sales, preferably in corporate, MICE or hospitality sales.
• Good communication and interpersonal skills.
• Strong negotiation and convincing skills.
• Target-oriented and proactive approach.
• Good knowledge of the local market and corporate client segment.
• Willingness to travel for client meetings and business development.
• Basic knowledge of MS Office and CRM/sales reporting tools.