Retail Jewellery Sales Executive_Vadodara

• Senior Sales Executive
• Job Title: Senior Sales Executive
• Location: Vadodara
• Work Mode: Onsite
• Working Days: 6 Days Working
• Experience: 2–5 Years
• Job Summary

A Senior Sales Executive in a jewellery store is responsible for handling premium customer sales, achieving showroom targets, providing excellent customer service, and guiding junior sales staff. The role requires strong product knowledge of gold, diamond, silver, and gemstone jewellery along with relationship-building skills to enhance customer satisfaction and repeat business.

Key Responsibilities

• Attend and assist customers in selecting jewellery products 
• Achieve individual and showroom sales targets 
• Explain product details, pricing, schemes, and offers to customers 
• Handle high-value sales transactions professionally 
• Maintain strong customer relationships and follow-up for repeat sales 
• Support visual merchandising and showroom display management 
• Guide and train junior sales executives when required 
• Coordinate with billing, inventory, and merchandising teams 
• Ensure cleanliness, presentation, and discipline on the showroom floor 
• Stay updated with jewellery trends, designs, and customer preferences 
• Handle customer queries, complaints, and after-sales support professionally 

Requirements & Skills

• Minimum 2–5 years of experience in jewellery retail sales 
• Good knowledge of gold, diamond, bridal, and gemstone jewellery 
• Strong communication and customer-handling skills 
• Sales-oriented and target-driven approach 
• Presentable personality and professional behaviour 
• Basic computer knowledge and billing software understanding 
• Ability to manage VIP and premium customers effectively 

Key Competencies

• Customer relationship management 
• Luxury retail sales 
• Product presentation 
• Team coordination 
• Negotiation and convincing skills 
• Sales closing ability 

Typical KPIs

• Monthly sales achievement 
• Customer satisfaction and retention 
• Repeat customer conversion 
• Average billing value 
• Team support and showroom discipline 

Work Environment

• Jewellery showrooms 
• Luxury retail stores 
• Bridal jewellery boutiques 
• Gold and diamond retail chains