An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- Role Overview:
- Schedule and allocate tests for Global Hub Examiners
- Share relevant results with Test Centers
- Act as a point of escalation for Test Centre queries related to Local Examiners
- Send Apportionment timetables to Global Hub Examiners
- Support Examiners during live tests across multiple time zones
- Approve center requests for Global Hub Examiner support
- Assist managers with the implementation of new processes
- Schedule training events, practice sessions, and assessments for VCS Examiners
- Follow a troubleshooting guide provided to help fix and triage issues
- Carry out super user tasks to resolve test day issues
- Serve as the interface between GIS/China support teams and examiners
- Act as the interface between examiners and the Global Examiner hub team
- Deliver efficiency by meeting and exceeding listed KPIs
- Process transactions as per process guidelines
- Perform other responsibilities as identified during the development of the role
- University degree or equivalent education
- English C1 proficiency (Aptis, IELTS 6.5 or equivalent)
- Local Language proficiency
As a member of the Exams department in India on a Fixed Term Contract for 1 year, your main responsibility will be to provide remote support to Examiners and Test Centers during live Video Call Speaking testing. You will play a crucial role in ensuring that systems and processes are adhered to, enabling an efficient, compliant, and high-quality marking operation. Your focus will be on delivering Test Takers speaking scores within the agreed time frame.
Key Responsibilities:
Qualifications Required:
Company Details:
Applications are welcomed from candidates currently located in India with a natural right to work. Candidates based in other British Council country offices are also welcome to apply, but it is essential to have a natural right to work in the country on a permanent basis. Immigration clearance and ongoing visa support are not provided for this role, and relocation support is not available.,
Skills
Remote SupportCompliance MonitoringAnalytical SkillsResolutionMS Office ApplicationsRisk ManagementStakeholder ManagementCommunication SkillsProblem AnalysisCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
The British Council is a prestigious UK organization specializing in international cultural and educational opportunities. Established in 1934, it operates in over 100 countries, promoting a wider knowledge of the UK and the English language. It encourages cultural, scientific, technological, and educational cooperation between the UK and other countries. With a mission to build connections, understanding, and trust between people in the UK and other countries through arts and culture, education, and the English language, the British Council offers diverse opportunities. British Council careers provide a unique platform for individuals passionate about fostering international relationships and educational opportunities, enabling them to contribute to a global dialogue and mutual understanding.
Similar Jobs
View all
New Operations Maintenance & Support roles in Noida.
One email a day. Unsubscribe any time.
