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Job Description
Key Responsibilities
- Act as primary point of contact for all inbound sales requests (Cloudflare AEs, distributor, partners, website)
- Respond quickly and professionally via email, WhatsApp, or CRM
- Prepare and issue quotes in Zoho CRM (licenses, PS, support)
- Coordinate with Lead Solutions Architect for technical SOWs or RFP responses
- Negotiate minor commercial adjustments (discounts within predefined ranges, validated by COO)
- Maintain CRM with 100% accuracy: all opportunities tracked, updated, and with next actions
- Follow up systematically with AEs/distributors until deals are Closed Won/Lost
- Provide weekly pipeline reports to COO
- Ensure alignment with Delivery Managers for handover of signed deals
Quote turnaround time (
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- 3-5 years in Sales Operations / Inside Sales / Bid Management in IT/SaaS
- Strong communication skills in English (Arabic/French a plus)
- Sales energy: fast, responsive, personable with AEs/distributors
- CRM experience (Zoho CRM required)
- Basic financial acumen (understands margins, discounts, and approvals)
- Process-driven but not bureaucratic - can hustle and close
- Comfortable working across channels (CRM, WhatsApp, Teams, Zoom)
Base salary + performance bonus tied to responsiveness, CRM accuracy, and quote-to-close conversion.
Skills
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Important dates & deadlines?
Application Deadline
18 Dec 25, 05:42 PM IST
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