Customer Service Representative - Call Centre- BPO Sector

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-5 years
All India
Operations Maintenance & Support
work from office
Full Time
Closes 27 Dec 2026

Posted: 2 weeks ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • Customer Service Representative - Call Centre- BPO Sector
  • Company: IBT Global Service
  • Job Location: India
  • Employment Type: Full-time
  • Experience Required: 1+ years
  • Salary: 3,60,000 per year
  • Job description
  • Job Responsibilities & Requirements:
  • 1. Candidates should have strong spoken & written communication skills.
  • 2. Ability to handle calls, chats and emails in a professional manner.
  • 3. Follow up on open cases and see them to closures.
  • 4. Should have experience in ticketing system
  • 5. 9 Working Hours Shift with 1 Hour Break
  • 6. Willingness to work in rotational shifts as this will be 24 * 7 operations.
  • 7. Candidates should be available to start immediately.
  • 8. Job location - Ahmedabad, India.
  • 9. Interested candidates may send their cv to hidden_email
  • Job Types: Full-time, Permanent
  • Compensation: 30,000.00 per month
  • Ability to commute/relocate:
  • Ahmedabad B.P.O., Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
  • Experience:
  • Customer service: 1 year (Required)
  • Language:
  • Fluent English (Required)
  • Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)
  • Job Types: Full-time, Permanent
  • Compensation: 30,000.00 per month
  • Experience:
  • BPO company: 1 year (Preferred)
  • Language:
  • English (Required)
  • Work Location: In person .

Skills

Customer ServiceBpoChatsStrong Spoken Written Communication SkillsExperience In Ticketing SystemAbility To Handle CallsEmailsFluent English

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About Company

We serve global multinational organisations around the world with our security, cloud and networking services. We can help your organisation to move to the cloud; turn collaboration into part of your culture; improve your contact centres; transform your customer service and simplify your network. All with security built-in, not bolted on.

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