Head - Quality - Corporate - Electrical Goods/Automobile Industry

Company: A large manufacturing company in Electrical goods (Confidential)

Designation: Head Quality (Corporate) (Automobile industry only)

Reporting to: COO

Team: Approx. 70-80 members (including plant team)

Key Responsibilities:

1. Quality Strategy & Standardization:

• Formulate and execute a centralized quality roadmap aligned with business and regulatory requirements.
• Institutionalize robust SOPs, audit systems, and compliance protocols across all plants.

2. Analytics & Governance:

• Lead deployment of digital quality dashboards, real-time SPC (Statistical Process Control), and predictive analytics tools.
• Monitor plant-wise KPIs and initiate strategic improvements through data-led interventions.

3. Continuous Improvement & Excellence:

• Champion Six Sigma, TPM, Lean, and Kaizen methodologies across manufacturing units.
• Drive root cause analysis (RCA).

4. Customer & Supplier Quality:

• Strengthen VOC (Voice of Customer) channels and enhance customer satisfaction metrics.
• Establish and audit supplier quality systems, ensuring consistency in incoming materials.

5. Leadership & Culture Building:

• Mentor and build capabilities of plant QA/QC heads and corporate quality professionals.

Education:

• B.Tech/B.E. in Electrical, Mechanical, Electronics, or related field.
• Additional certifications in Six Sigma (Black Belt preferred), TQM, or Lean Manufacturing will be a plus.

Experience:

• 20+ years of progressive experience in quality management.
• At least 5 years in a corporate or multi-plant quality leadership role.
• Exposure to global quality systems, ISO standards, BIS, and customer audits.
• Strong experience in digital transformation of quality systems is preferred.