Vice President/ Senior Vice President - Payment Operations

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We are looking for a VP/ Sr VP - operations for our client based in mumbai

Looking for ONLY MUMBAI based candidates with 15 years plus experience

The Vice President/ Senior Vice President will be responsible for driving end-to-end operational excellence, regulatory compliance, and customer experience across the Payment Aggregator ecosystem. This role requires deep expertise in digital payments, merchant lifecycle management, risk operations, and high-volume transaction environments.

Key responsibilities:

• Operational Leadership & Strategy
• Merchant Lifecycle Management
• Risk, Fraud & Compliance
• Merchant and vendor management
• Customer Service Management
• AI , digital and technology experience
• Managing the RBI guidelines

Ideal Profile:

• Candidate should have experience managing large teams
• Should have worked in Fintech or payments or banking industry
• Should be well versed with Risk and compliance guidelines
• Should have experience in managing vendors and 3rd party merchant vendor

Qualification:

• 15 years + in fintech, payments, or banking.
• Bachelor's degree in relevant field; MBA preferred.