Customer Service Representative (CSR)

Department Icon Operations Maintenance & Support
Posted: 1 day ago
0-1 years
Pune
Operations Maintenance & Support
work from office
Full Time
Closes 13 Jan 2027

Posted: 1 day ago
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Job Description
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Job Description

  • Handle incoming/outgoing calls professionally.
  • Understand caller needs and route to the right team member.
  • Prepare and maintain daily reports.
  • Cross-check inquiries in CRM; ensure all calls connect to clients.
  • Follow up on callbacks within specified timelines.
  • Uphold decorum and efficiency in the telephone department.

Skills

Customer ServiceCallingCRMCSRCustomer Service

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