Engineering Manager

We are looking for a driven and experienced Engineering Manager to lead our Integrations & Platform team. This is a player-coach role where you will own the end-to-end delivery of customer integrations, data pipelines (Snowflake/ELT), and identity/onboarding solutions (Azure AD/Okta). You will set the technical strategy, enforce SOC 2-aligned processes, and improve delivery predictability through DORA metrics, while remaining hands-on (3050% of your time coding).

Key Responsibilities:

Leadership & Team Development

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  Hire, coach, and mentor a team of 48 engineers (Integration, Platform, and CS-facing).

  
  
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  Drive agile best practices and ensure crisp execution of engineering processes.

  
  
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  Set individual growth plans, conduct 1:1s, and foster a culture of accountability and collaboration.

  
  

Technical Ownership & Delivery

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  Define and own integration and data pipeline architectures (webhooks, queues, retries, CDC/ELT).

  
  
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  Design scalable, idempotent, and replayable solutions following Enterprise Integration Patterns.

  
  
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  Lead projects through full lifecycle: discovery, design, development, testing, deployment, and support.

  
  
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  Build and manage CI/CD pipelines with automated quality gates.

  
  

Hands-On Development

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  Implement integrations, connectors, data transforms, and observability features using Python, TypeScript, and SQL.

  
  
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  Build and maintain structured logging, alerts, and dashboards.

  
  
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  Develop multi-tenant onboarding solutions and SSO integrations (OIDC, SAML).

  
  

Security, Compliance & Process Discipline

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  Enforce SOC 2-aligned SDLC practices: change control, artifact tracking, approval workflows, rollback plans.

  
  
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  Collaborate with Security and Compliance teams during audits and reviews.

  
  

Collaboration with Customer Success

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  Maintain a shared plan-of-record (Jira) for visibility across teams.

  
  
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  Provide UAT scripts, cutover/rollback runbooks, and training to Customer Success.

  
  
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  Prevent surprise escalations through regular syncs and transparency.

  
  

What We Expect:

Minimum Qualifications:

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  710+ years in software engineering, including 24 years leading engineering teams.

  
  
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  Strong hands-on coding experience in Python, TypeScript, SQL, REST APIs, JSON.

  
  
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  Expertise in Snowflake or similar data warehouses, ELT/CDC pipelines.

  
  
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  Proven track record delivering enterprise integrations (e.g., Salesforce, Yardi, MRI).

  
  
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  Experience building and operating CI/CD pipelines, with a focus on improving DORA metrics.

  
  
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  Solid understanding of SOC 2, SDLC, and change control processes.

  
  

Preferred Skills (Nice to Have):

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  Experience with Azure AD/Okta for identity federation and multi-tenant SaaS onboarding.

  
  
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  Working knowledge of messaging systems such as SQS or Kafka.

  
  
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  Designing idempotent, replayable pipelines and robust error handling.