Customer Support Representative

Department Icon Business Development / Sales
Posted: 11 months ago
0-1 years
Gurugram, Haryana
Business Development / Sales
work from office
Full Time

Posted: 11 months ago
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Job Description

  • About Vertex Group:
  • Vertex Group is contributing towards digital transformation in this modern world with a dedicated
  • team of experts from the industry.
  • With headquarters in Times Square, New York, USA, we have a global presence and t connectivity
  • across the globe with offices in the USA, the UK, the Philippines, the UAE, Nepal, India, and Africa.
  • Job Summary:
  • We are looking for dynamic and motivated Sales Executives to join our growing team. The role
  • involves making outbound calls to prospective customers, understanding their financial needs, and
  • promoting loan or financial products. The ideal candidate should possess good communication skills,
  • sales aptitude, and fluency in multiple languages.
  • Key Responsibilities:
  • ? Make outbound sales calls to potential customers for personal loans and other financial
  • products.
  • ? Achieve monthly and quarterly sales targets as assigned.
  • ? Maintain accurate customer and sales records in the CRM system.
  • ? Explain product details clearly and professionally to customers.
  • ? Follow up with interested leads to ensure conversions.
  • ? Deliver excellent customer service while maintaining a positive and persuasive attitude.
  • Required Skills & Qualifications:
  • ? Excellent communication and interpersonal skills.
  • ? Proficiency in English (both verbal and written)
  • ? Strong persuasion and negotiation abilities
  • ? Self-motivated, target-oriented, and performance-driven
  • ? Basic computer knowledge
  • ? Freshers are welcome to apply.
  • ? Up to 2 years of experience in Personal Loans, Credit Cards, Insurance, Banking, Finance, or
  • Mutual Funds
  • ? Candidates with prior Customer Support experience from the above fields are acceptable.
  • Experience in outbound sales / telesales will be an added advantage
  • Language Requirements:
  • ? Candidates must have a balance of Hindi + English and one regional language (Gujarati,
  • Kannada, Bengali, or Telugu).
  • ? Preferred combinations:
  • o (Gujarati/Bengali) Central/North India ? Hindi + Regional Language + English
  • (average proficiency)
  • o (Kannada) South India ? English + Regional Language + Hindi (average proficiency)
  • Education & Experience:
  • ? Minimum Qualification: 12th Pass / Graduate in any discipline
  • ? Experience: 02 years Maximum Experience (Freshers with excellent communication skills
  • may also apply)
  • Compensation & Benefits:
  • ? Competitive fixed salary
  • ? Attractive performance-based sales incentives
  • ? Growth opportunities within the organization
  • Why Join Us:
  • ? Fast-paced and supportive work environment
  • ? Opportunity to build a successful sales career
  • ? Rewarding incentives for achievers and top performers

Skills

Sales

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