Sales Operations Manager

About us: Today, the Hamstech Group of Companies holds an array of organisations such as Hamstech College of Creative Education, The HLabel.com, Hamstech Films, Hamstech Interiors and Hunar Online Courses. Hunar Online Courses: Hunar started its operations in 2018 as a skilltech platform offering online video-based courses in Fashion to Indian women who have the desire to gain recognition and financial independence. These courses are government-certified through National Skill Development Corporation (NSDC). Today, Hunar Online has a total of 55+ courses in Fashion, Food and Beauty, a community of 20 lakh+ women on its app, 45000+ students who have already learnt new skills from home and turned them into businesses, generating an average monthly income of Rs. 50,000+. Through a holistic support system consisting of Faculty Members, Student Guides and other teams, Hunar is with its students throughout their aspirational journey. Thats why its tagline, Hunar Tumhara, Saath Hamara, delineates its essence perfectly. Apart from providing a convenient medium of skill building to the Indian women, it also lends extensive support and advice in helping them start a business of their own. Hunar has collaborated with brands like ITC Aashirvaad, WEHub and the State Government of Telangana in its endeavour to reach as many women as possible, across the country. It joined hands with Naturals Salon recently as career partners to provide an entrepreneurial opportunity to its beauty students. Hunar has always adhered its vision of making the Indian population of women stronger through skill, recognised and financially independent. Role and title: Sales Operations Manager, Hunar Reports to: VP

Sales Position Summary: The Sales Operations Manager plays a crucial role in optimizing the efficiency, effectiveness, and overall performance of a companys sales team. This position involves overseeing and streamlining various sales processes, analysing sales data, and collaborating with cross-functional teams to ensure seamless operations. The Sales Operations Managers primary goal is to support the sales team in achieving their targets by providing insights, tools, and strategies that enhance the sales process. Key Responsibility Areas (KRAs): Drives business by identifying sales opportunity and monitoring data. Set challenging yet achievable goals and track progress of on-site sales team allocated to you Prepare reports based on target, actual, and forecasted sales and report to reporting Head. Suggest improvements in the existing sales administration process. Actively use customer feedback to provide better services. Work in synchronization with the Marketing and Product Development teams to achieve company goals. Qualification: Masters degree or equivalent Experience: 5-8 years experience in Sales and operations or related field Fluency in English, Hindi and Telugu Proficiency in Microsoft Office (Outlook, Excel) Analytical problem-solving skills with an impeccable attention to detail Ability to set overall strategy and drive process improvement Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment Expected Competencies TECHNICAL Competency Expected Level Novice Developing Proficient Expert Understanding of education trends, market dynamics, and customer needs Demonstrated ability to lead cross-functional teams Analytical mind-set Sales and marketing strategies for growth BEHAVIOURAL Competency Expected Level Novice Developing Proficient Expert Planning and Organizing (setting priorities, goals, schedules) Customer centricity (Understands and anticipates customer needs, strives to fulfil them) Result Orientation (Consistently delivers required results, on time and with high quality) Ownership (Takes accountability for outcomes and takes initiative to do what is needed) Execution Excellence (Demonstrates an eye for detail) Collaboration (Co-operates with other team members, builds trust and respect) Adaptability (Adapts to change, and is open to new ideas and ways of working) Future thinking (Identifies current trends, priorities and opportunities for the organization) Salary to be offered: 50k-56k