Property Manager

Role- DM- Facility

Location- Andheri Airport

Role & Purpose

Overall responsibility for housekeeping operations across the facility

Ensure cleanliness, hygiene, safety, and presentation as per SLA and standards.

Operational Management

• Plan and manage daily housekeeping operations for all assigned areas
• Ensure adequate manpower deployment and shift planning
• Monitor attendance, relievers, leave, and absenteeism
• Manage high-footfall and peak-hour operations effectively

Quality Control

• Conduct regular inspections and audits of all areas
• Ensure adherence to cleaning schedules, SOPs, and checklists
• Take immediate corrective actions for quality gaps
• Handle customer and client complaints related to housekeeping

Manpower & Team Management

• Supervise housekeeping supervisors and frontline staff
• Train staff on cleaning procedures, safety, and grooming standards
• Handle staff grievances, discipline, and motivation
• Coordinate with HR for recruitment, onboarding, and documentation

Inventory & Asset Management

• Monitor consumption of chemicals, consumables, and linen
• Raise indents and maintain stock levels
• Ensure proper use and maintenance of cleaning equipment and machinery
• Control wastage, pilferage, and operational costs

Health, Safety & Compliance

• Ensure compliance with safety, hygiene, and statutory norms
• Enforce use of PPE and safe handling of chemicals
• Report and investigate incidents, accidents, and near misses
• Ensure readiness for audits, inspections, and emergency situations

Client & Stakeholder Coordination

• Coordinate with facility management, airport authorities, and vendors
• Attend review meetings and inspections
• Ensure SLA and contract compliance
• Act as point of contact for housekeeping-related issues

Documentation & Reporting

• Prepare daily, weekly, and monthly operational reports
• Maintain records for manpower, attendance, inventory, and audits
• Ensure documentation is audit-ready at all times

Skills & Competencies

• Strong leadership and people management skills
• Good communication and coordination abilities
• Knowledge of housekeeping chemicals, equipment, and machinery
• Basic computer skills (Excel, email, reporting)
• Ability to work in a 24/7 operational environment

Qualification & Experience

• Graduate or diploma in any discipline
• 510 years of experience in housekeeping or facility management
• Experience in airports, hospitals, malls, or large commercial facilities preferred
• Location- Santacruz Airport