Finance & Operations Analyst

The Analyst role is comprised of distinct activities between finance and operations managing two unique departments. The departments are both delivering services in India, with one providing billable effort, and the other non-billable activities / resources aligned to UK-based business units and projects. Role requires an interlock and regular engagement with India and UK team members.

Skills and Experience:

• Experience working with an ERP system [NetSuite preferable] and be keen to understand how the reporting is run to improve the efficiency and accuracy of the data.
• Attention to detail able to notice or look for discrepancies among a large data set.
• Ability to prioritise highest value work, when competing deadlines exist.
• Written and oral communication skills able to build rapport with internal and external stakeholders.
• Problem solving and facilitation able to respond to enquiries and offer resolution.
• Time management skills able to work to deadlines and cope with many conflicting demands during month end.
• Expert in Excel skills such as VLOOKUPs, pivot tables
• NetSuite knowledge
• Experience of working in a fast-paced operations environment with deadlines
• Background in finance

Key responsibilities:

• The specific responsibilities that relate to this role include but are not limited to:

Operations:

Non-Billable Department:

• Chasing timesheets to ensure timely submission and accurate reporting - weekly and monthly
• Manage resource allocation to projects
• First point of contact for resources in any queries they may have with NetSuite project, leaves or any operational queries they require
• Ensuring all resources have been set up within NetSuite and provided with the necessary projects access
• Liasing with different BU project managers in managing their India team
• Support process improvements and system updates
• Point of contact for employee queries on system
• Managing NS India ops inbox

Billable Department:

• Assisting sales with contract renewal and any other sales related queries
• Chasing timesheets to ensure timely submission and accurate reporting - weekly and monthly
• Reconciliation of timesheets between client and CACI systems
• Project management – maintaining accurate project records in NetSuite and ensuring amendments are processed promptly
• First point of contact for resources in any queries they may have with NetSuite, leave or any other queries
• Attending monthly meetings with clients to be point of contact for any queries relating to ops/finance
• Managing the process from Order to Invoicing within NetSuite
• Submitting invoices to supplier portals
• Processing invoicing and supporting billing-related activities
• Managing NS India ops inbox
• Collaborating with JDP for tax compliant invoices

Finance:

Non-Billable Department:

• Process supplier invoices, validation, and raising on the AP system [Stampli]
• Ensure timely payment of supplier invoices - urgent invoice payment requests in India
• Maintain vendor and customer master data
• Assist with employee expense processing and verification in timely manner
• Ensure compliance with company expense policies
• Respond to payroll queries and update payroll inputs if applicable - with alignment of HR in India
• Liaise with UK finance team for queries and clarifications
• Communicate with internal stakeholders regarding invoice/payment queries

Billable Department:

• Preparing billing summaries to be provided with invoices when sending to the client
• Completing revenue recognition forms for orders over £100k
• Updating cost rates within NetSuite
• Understanding revenue processes for the different contract types utilised in NS
• Liaise with Credit Control for invoice disputes
• Process contractor invoices within Stampli
• Preparing overtime reports for payroll