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Job Description
Cafe Coffee Day, commonly known as CCD, is Indias largest caf chain and a beloved spot for individuals to relax and socialize. Operated by Coffee Day Global Limited, a subsidiary of Coffee Day Enterprises Limited, the company began with its first caf in Bangalore in 1996 and has since become a popular destination for the young and the young at heart. With Asias second-largest coffee estate network, Cafe Coffee Day sources its coffee from rich domestic plantations and exports it globally to the USA, Europe, and Japan. CCD prides itself on offering a vibrant atmosphere and high-quality coffee experiences to customers across the country.
Role DescriptionThis is a full-time, on-site role located in Chengalpattu for a Cafe Manager. The Cafe Manager will be responsible for supervising daily operations, ensuring excellent customer service, managing food and beverage quality, and leading the cafs team effectively. Additional responsibilities include maintaining inventory, meeting sales targets, training staff, and ensuring compliance with safety and hygiene standards. The ideal candidate will help create a welcoming environment for customers while fostering a motivated team atmosphere.
Qualifications- Strong Customer Service and Communication skills to ensure a positive guest experience and to lead the team effectively.
- Proficiency in Food & Beverage and Food Service operations, with a focus on quality and maintaining hygiene standards.
- Sales and marketing skills to drive revenue growth and achieve operational targets.
- Leadership and team management skills, with the ability to motivate and train staff effectively.
- Problem-solving abilities, attention to detail, and organizational skills to manage daily caf operations efficiently.
- Experience in the hospitality or food service industry is a plus.
- Bachelors degree in Hospitality Management or a related field is preferred but not mandatory.
Skills
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