Customer Support Executive

Urgent Requirement of Linguistic Languages only for (Kannada, Telugu, Guju, Odiya)

• Hiring for Banking Process - On Bank Payroll
• Role - Customer Service Representative
• Timings - Rotational Shifts & Week off
• Location - Belapur, Navi Mumbai
• Salary - up to 5 LPA depends upon experience & language.

Freshers with good communication skill along language preference can also apply !

Primary Responsibilities:-

• Engage with customers to recover outstanding dues through phone calls and other communication channels.
• Negotiate payment plans and settlements while maintaining a professional demeanor.
• Update customer records and track collection progress.
• Work closely with the collections team to achieve recovery targets.

Key Skills Required:-

• Proficiency in English and proficiency in any of the local languages i.e. Telegu, Odia, Kannada and Gujrati (as applicable)
• Strong negotiation and persuasion skills.
• Ability to handle pressure and meet targets.
• Excellent communication skills with a focus on customer engagement.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment with a focus on customer satisfaction.

• Thanks & Regards,
• Manager - Recruitment
• Rajeshwari
• 9082285994