Tele Collection Executive

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-5 years
Bengaluru, Vadodara
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Roles and Responsibilities

  • Manage debt recovery through telephonic conversations with customers.
  • Identify potential issues and escalate critical cases to senior team members or supervisors.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet daily/weekly targets set by the organization for collections made over phone calls.

Desired Candidate Profile

  • 1-5 years of experience in banking collection, debt recovery, or related fields (tele collection).
  • Strong communication skills with ability to handle high-pressure situations effectively.
  • Proficiency in DRA (Debt Recovery Agent) software is an added advantage.

Skills

DraBanking CollectionDebt RecoveryTele CollectionRecoveryCollectionsDebt

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About Company

CALIBEHR is a company that appears to be involved in data science, machine learning, and possibly ETL (Extract, Transform, Load) processes. Further information about the company's specific activities and offerings would require additional research beyond the provided link.

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