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Job Description
Roles and Responsibilities
- Manage debt recovery through telephonic conversations with customers.
- Identify potential issues and escalate critical cases to senior team members or supervisors.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet daily/weekly targets set by the organization for collections made over phone calls.
Desired Candidate Profile
- 1-5 years of experience in banking collection, debt recovery, or related fields (tele collection).
- Strong communication skills with ability to handle high-pressure situations effectively.
- Proficiency in DRA (Debt Recovery Agent) software is an added advantage.
Skills
DraBanking CollectionDebt RecoveryTele CollectionRecoveryCollectionsDebtIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
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