Posted: 4 months ago
Posted: 4 months ago
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Job Description
- Strong written and verbal English communication.
- Experience with email management and strong client facing communication skills.
- Ability to multitask
- Maintain SLA compliance and facilitate timely communication among the relevant teams.
- Should have good QA skills to ensure the quality of the reports.
- Investigate and troubleshoot client issues.
- Coordinate with internal teams when escalation is required.
- Track and report operational issues.
- Familiarity with AI tools such as ChatGPT, Copilot, or Gemini.
- Must have strong knowledge of Microsoft Word and Excel.
- 3+ years of experience in client support, research support, and media monitoring.
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Email ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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