Agency Manager

Company Description Care Health Insurance, also known as Care Insurance, is a specialized health insurer offering a wide range of products, including retail health insurance, top-up coverage, personal accident, maternity, international travel, and critical illness plans. The company also serves corporates with group health and group personal accident insurance, as well as micro insurance products for rural markets and comprehensive wellness services. With a strong focus on consumer-centricity, Care Insurance leverages technology to enhance customer service, product innovation, and value-for-money solutions. The organization has received multiple industry awards, including recognition as a Smart Insurer, Sales Champion, and Claims Service Leader, underscoring its leadership in the health insurance sector. These accolades reflect a culture of performance, continuous improvement, and commitment to quality service delivery.

Role Description This is a full-time Agency Manager role based in Cuttack with a hybrid work arrangement, combining on-site responsibilities with some work-from-home flexibility. The Agency Manager is responsible for recruiting, onboarding, and developing a high-performing team of insurance advisors and agents to drive sales of Care Insurance products. Daily responsibilities include setting sales targets, guiding agents on products and solutions, monitoring performance, and ensuring compliance with regulatory and company policies. The role involves conducting regular training sessions, joint field visits, and client meetings to support agents in prospecting, selling, and closing business. The Agency Manager also collaborates with internal teams for marketing support, service issue resolution, and reporting, while maintaining strong relationships with customers and local market stakeholders.

Qualifications

• Proven experience in agency management, sales leadership, or team handling within insurance, financial services, or related sectors.
• Strong skills in recruitment, mentoring, and performance management of advisors or sales teams.
• Ability to drive sales planning, target achievement, and pipeline management in a structured and data-informed manner.
• Excellent communication, negotiation, and relationship-building abilities with diverse stakeholders.
• Good understanding of health insurance or willingness to quickly learn product features, regulations, and market dynamics.
• Comfort with using digital tools, CRM systems, and basic MS Office applications for reporting and coordination.
• Bachelors degree in any discipline; a degree in business, insurance, or finance is an advantage.
• Prior experience in the Cuttack or nearby market and familiarity with local customer segments is preferred.
• Demonstrated ability to work in a hybrid environment, manage time independently, and meet deadlines consistently.